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***AMI is Coming to NMWD – To improve water efficiency as well as meter reading efficiency, accuracy, and customer service, NMWD has implemented an Advanced Meter Information (AMI) pilot project. The pilot project included meter upgrades for approximately 200 customers throughout NMWD’s Novato service territory. With the AMI system, digital meter data is sent securely to NMWD headquarters via radio. This technology provides early leak detection and enables customers to view near real-time water use information online, thereby gaining a better understanding of water use patterns. We are happy to report that the initial effectiveness of the AMI system in the pilot project has been successful and full deployment is expected in 2018. As part of this AMI system, a new online payment and Water Smart Portal has been developed. We encourage you to sign in on the portal and get acquainted with the system by clicking the Online Bill Pay & Water Smart button on the right side of this page.


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